Step-by-step guide
1- Making the change in the profile
This change can be done by any role
Steps
1 - On the top right corner of your screen, click on ‘My Profile’ and then on ‘update profile’
2 - On the ‘manage account page’, you can change your email id which will also change your username
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2- Changing the email id or username on the requester’s contact record
This change can be done by the national administrators only on behalf of the requester.
Steps
1 - On the ‘find courses’ page of the ‘contacts’ module, search for the requester’s contact
2 - Edit the requester’s contact, and edit the field ‘email id’ and make the change
Changing the email id will also change the username of the requester.
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