Date based course fees
National Admins can now add separate course fees for courses that start within a specified date range. As an example, if fee changes are slated to take effect on a certain date in the future, these can now be set up under System Settings > Manage Course Fees.
This ensures that when courses are announced, they take on the correct fee based on what the course start date is.
Ability to search contacts who have not done specific courses
Often, country admins need to search contacts who have not completed certain courses to better target their marketing efforts (emails / phone calls). For example, they may want to retrieve a list of all contacts who have not done a Silence course in the last 6 months. This is now possible by using this newly added criteria: “Course not attended” under Advanced Contact Search.
Participants' response to fee level related questions available in exported file
When participants select a fee level other than “Regular” to register for a course, they are asked a few additional questions. Their response to these questions is now available in the exported participant list.
This allows organizers / teachers to view their response and, if needed, contact the participant for any clarification and / or to establish eligibility for the fee level selected by the participant.
Ability to prevent selection of offline methods on assisted registration page
Certain countries want to restrict the payment options to online methods only, even for assisted registration. The offline methods (for example: cash, check) available on the assisted registration page can now be disabled for any organization.
This allows the country admins to ensure all revenues are collected online, thereby reducing their administrative burden and also that of teachers / organizers, who no longer need to remember to deposit the revenue that would have been collected by offline methods.
This feature can be enabled for your organization by contacting the support team by raising a ticket.
Automatic addition of honorarium as an expense on CAF
Organizations that pay honorarium to their teachers as a % of the course revenue can choose to get the honorarium amount automatically added as an expense on the CAF, where the total amount is split equally among all the teachers of that course. The CAF reviewer can adjust these amounts if needed.
This reduces the burden on teachers / organizers / Finance Admins to have to calculate the honorarium amounts and then add them manually on the CAF as an expense item for each teacher.
This feature can be enabled for your organization by contacting the support team by raising a ticket.
Analytics - optimized syncing of data with Harmony
Improved change tracking implemented for certain Harmony records, making it easier for the analytics database to sync up with Harmony.
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Discount code creation access for Program Desk roles
Earlier, when a discount code request was submitted by an organiser / teacher, a notification would be sent out to all National / Finance Admins. Now there is a setting where National Admin can specify who gets notified. Once set up, admins not involved in the review process do not get bothered with these notifications.
Automatic syncing of refunds status from Stripe
Occasionally, refund requests in Stripe stay in ‘Pending’ state for a few hours or days before getting ‘Confirmed’. Earlier, Harmony was recording only the initial refund status and later updates to the status in Stripe were not synced to Harmony. Now, updates to the refund status are also synced in Harmony, so that the organiser / teacher gets to see the accurate refund status.
‘Pay Later’ instructions can now be shown on the registration page itself.
If you need this feature enabled for your organisation, please raise a ticket on the help-desk.
Multiple offline payment methods available
It’s now possible to offer multiple offline payment methods on the registration form. The label of the method can be customised too. An offline payment method provides a way to record transactions done outside of Harmony.
If this is needed for your organisation, please raise a ticket on the help-desk to get it enabled.
Multiple offline deposits of revenue on CAF page
While submitting Course Accounting Form, under the Revenue tab, multiple rows can now be added, allowing each offline deposit made by teachers or organisers to be recorded separately, along with any notes.
New Accounting Expense and Revenue reports
Two new reports are now available to National Admins under the Reports module - Accounting Expense Details and Accounting Revenue Details, allowing them to view expense and revenue details of course / event types, or specific course / event ID.
Removed limit on maximum tickets per person that a participant can purchase
Organisers requested that there are at times events where they need to set a large limit on maximum tickets that individual participants can purchase - this is now possible.
Improved UX when editing course / event notes and its translation
Earlier, in countries with multiple languages enabled, when editing the course notes, organisers / teachers would update it in one language, but often miss updating the translation.
Now, in order to edit the course / event notes, an edit icon is offered, clicking on which a pop up is displayed with the content shown in all languages - so the organiser can update the content in all those languages on the same pop up.
This feature ensures that when the course / event notes are updated, they are updated in all languages.
Improved UI of "Select Existing Venue” when creating or editing course / event
Earlier, after selecting an existing venue on the New or Edit Course / Event screen, the venue details were displayed in “Edit” mode which was confusing for organisers / teachers. Now, the existing venue details are shown in a read-only format.
The venue details can still be edited if needed, by clicking the “Edit Venue” hyperlink shown right below the venue details.
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Country / Region Specific enhancements
The following region specific enhancements have been done:
- Receipts enabled for Germany and Oman.
- Added NIF field to the payment section of the registration form for Portugal.
- Online Payments enabled in:
- Bangladesh (SSLCommerz)
- Kuwait (PayFort / KNET)
- Belarus (Tap2Pay)
- Guatemala (QPayPro)
- Hungary (Stripe)
- Romania (Stripe)
- Additional Payment methods enabled in:
- Brazil (EBANX)
- Mexico (Stripe)
- Lithuania (PayPal)