Problem
You have announced a course in Harmony and it is not showing up on your website in the course search or center page.
There could be multiple reasons for this problem.
Solution
Here’s what you do to make your course (or event) appears on the website. You could either follow the steps or watch a quick help video for each issue possibility.
Solution Steps
Cause 1 & 2 - Your course (or event) is announced as ‘Private or has one of these course statuses - complete, cancelled, declined or pending review
Steps
Log in to Harmony and find your course (click here if you don’t know how to do this)
On the course details page (see example below), check the ‘visibility’ column, and confirm if your course (or event) is ‘private’ or ‘public’ and check if your course status (or event status).
In case your course (or event) is ‘private’ or your course status (or event status) is either complete, canceled, declined or pending then it will not show up on the website. In case it’s ‘public’ or the course status is ‘active or full’ then check for other issue possibilities.
Watch Video
Cause 3 - In case your course is not added on the course locator tab on the course search page or not added under the correct tab
Steps
Go to your country’s website course search page (for instance if you are from US, then the link you should be going to is unity.artofliving.org/us-en/search/course
Check each tab for the course type (or event type) of your course
In case your course type (or event type) is not added under any tab or added under the wrong tab, then that is possibly causing your course (or event) not to show up on the website. In this case you can raise a request with us to add it.
In case it is added under the right tab, then check for other issue possibilities.
Watch Video
Cause 4 - Your course (or event) is not a part of the first 100 records that show up on the course search page
To have a low page loading time, we only show the first 100 course records (earliest upcoming courses are displayed first).
In case your course is not showing up, look at the course date of last course record on the page (For instance, in the above image, the date of the last course record is 30th September). If your course is planned for after this date, then you can narrow down your search by either putting a specific area in the search tab.
or selecting a specific course type.
In case your course still does not show up, then check for other issue possibilities.
Cause 5 - You are trying to find your course (or event) under a location or under a center that is different from what you entered in Harmony
Check what state, city and center have you added while announcing your course (or event).
If you are entering a location or finding your course (or event) under a center which is different from state, city and center entered in Harmony, then your course (or event) might not show up.
Trying searching for your course under the correct location or under the correct center.
Cause 6 - Sync Issue
In case none of the above resolutions are useful, then it could be a sync issue where your course (or event) from Harmony has not properly synced with the website. In such a case, raise a ticket below or have your country representative raise an issue
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