...
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
Your course or event 2 - has one of these course statuses - complete, canceled, declined or pending review 4 - is not a part of the first 100 records that show up on the course search page Or Or 6 - There is perhaps a sync issue between Harmony and the website |
Here’s what you do to make your course (or event) appears on the website. You could either follow the steps or watch a quick help video for each issue possibility.
...
Cause 4 - Your course (or event) is not a part of the first 100 records that show up on the course search page
...
To have a low page loading time, we only show the first 100 course records (earliest upcoming courses are displayed first).
In case your course is not showing up, look at the course date of last course record on the page (For instance, in the above image, the date of the last course record is 30th September). If your course is planned for after this date, then you can narrow down your search by either putting a specific area in the search tab.
or selecting a specific course type.
In case your course still does not show up, then check for other issue possibilities.
| Panel | |
|---|---|
Watch Video View file | |
| name | Only showing the first 100 course records.mp4 | height | 150
Anchor Cause5 Cause5
Cause 5 - You are trying to find your course (or event) under a location or under a center that is different from what you entered in Harmony
...
Check what state, city and center have you added while announcing your course (or event).
If you are entering a location or finding your course (or event) under a center which is different from state, city and center entered in Harmony, then your course (or event) might not show up.
Trying searching for your course under the correct location or under the correct center.
| Panel | |
|---|---|
Watch Video View file | |
| name | How To Check If You Are Searching For Your Course Under The Correct Location.mp4 | height | 150
Anchor Cause6 Cause6
Cause 6 - Sync Issue
...