Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Step-by-step guide

Panel
titleYou could change your username or login email by either

1 - Going your profile and making the change

2 - Requesting your country’s national administrator to  make the change for you in your contact record


Anchor
Making the change in the profile
Making the change in the profile

1- Making the change in the profile

Info

This change can be done by any role


Section


Column

Steps

1 - On the top right corner of your screen, click on ‘My Profile’ and then on ‘update profile’


2 - On the ‘manage account page’, you can change your email id which will also change your username



Panel

Watch Video

View file
name149d0abb6a0d466389a10d1250e9ad72-1539155479242.mp4
height150



Anchor
Changing the email id or username on the requester’s contact record
Changing the email id or username on the requester’s contact record

2- Changing the email id or username on the requester’s contact record  

Info

This change can be done by the national administrators only on behalf of the requester.


Section


Column

Steps

1 - On the ‘find courses’ page of the ‘contacts’ module, search for the requester’s contact

2 - Edit the requester’s contact, and edit the field ‘email id’ and make the change

Changing the email id will also change the username of the requester.


Panel

Watch Video

View file
nameHow To Change A Requestor’s Username Email id on Requestor’s Contact Profile.mp4
height150



Content by Label
showLabelsfalse
max5
spacesASDKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("unable_to_log_in","login_issue","log_in","change_login_email","change_email","chnage_the_username") and type = "page" and space = "ASDKB"
labelslogin_issue unable_to_log_in log_in chnage_the_username change_email change_login_email


Page properties
hiddentrue


Related issues