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Earlier teachers could only announce daily, weekly and monthly recurring events. The new custom dates feature allows teachers to announce recurring events with custom dates and times for each instance. Up to eight upcoming instances can be announced at a time, and as event dates pass, additional custom dates and times can be added.
When a list of contacts exported from Harmony (in csv format) was opened in MS Excel, certain special characters would not show up properly making it a brain boggling exercise to understand. While this is a limitation with MS Excel, considering its popularity we have now provided an option to export directly in Excel format.
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Now there are no pre-set filters and the view participant page lists all the participants who registered for the course.
The new information text added next to the participant count on the course and event header explains how the displayed participant count is calculated making it clearer for the teachers and organizers.
The Retry Payment workflow has been optimized - now if a participant with a prior failed payment attempts a fresh registration, they are automatically redirected to the ‘Retry Payment’ page.
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This payment process optimization will substantially reduce the manual effort for teacher, reduce customer frustration, and also lead to better conversions for courses.
Earlier an assisted registration could only be done when the participant paid offline. But now teachers and organizers can also do assisted registration when a participant wants to pay online, by sending them an online payment link available on the assisted registration page.