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Info

This change can be done by any role


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Steps

1 - On the top right corner of your screen, click on ‘My Profile’ and then on ‘update profile’

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2 - On the ‘manage account page’, you can change your email id which will also change your username

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Watch Video

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149d0abb6a0d466389a10d1250e9ad72-1539155479242.mp4
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Changing the email id or username on the requester’s contact record
Changing the email id or username on the requester’s contact record

2- Changing the email id or username on the requester’s contact record  

Info

This change can be done by the national administrators only on behalf of the requester.


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Steps

1 - On the ‘find courses’ page of the ‘contacts’ module, search for the requester’s contact

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2 - Edit the requester’s contact, and edit the field ‘email id’ and make the change

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Changing the email id will also change the username of the requester.


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Watch Video

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nameHow To Change A Requestor’s Username Email id on Requestor’s Contact Profile.mp4
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