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Presenting the new set of features as a part of our regular Harmony upgrade. Most of these features will be available by default on all country instances.


Enhancements:

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Improving the visibility of Login hyperlink on the registration page by displaying text and link in the top-center area above the Form. This is to assist the returning participants to easily login which helps to pre-fill the personal details on the Registration Form.

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Google AdWords integration for Conversion ID and Conversion Label has been added to both Events and Courses in Harmony. National Admins (NA), Program Organizers (PO) & Teachers can configure the parameters at each Event or Course level. For such courses/events, upon successful Participant Registration, Conversion ID & Label will be posted to Google, which helps track the performance of ads in the respective Google Adwords accounts.

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National Admins can now add up to four custom fee levels in addition to the four default fee levels (Regular, Repeater, Senior, Student) for any course type in Harmony. The custom fee levels help National Admins add new fee levels if they need additional ones apart from the default fee levels.

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NA, PO & Teachers can now record answers to fee level related questions while doing assisted (back-end) registration for courses. The answers to these questions can also be viewed in CSV/Excel exported file.

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The existing functionality where NA, PO & Teachers could initiate an email to the participants requesting them to complete the Program Participant Agreement & Pending Payment has now been enhanced to cover all the Event Types.

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There is a new block in the Notes section while announcing Courses and Events - Course/Event Email Notes - where NA, PO & Teachers can add custom text that will be shown only on the Registration Confirmation Email sent out to participants. This will NOT be visible on the Course/Event Landing Page. The Course/Event Description and Course/Event Notes blocks will be now visible only on the Course/Event Landing Page.

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UTM parameters will be stored in Harmony whenever a participant registers with a URL having UTM parameters. NA, PO & Teachers can see UTM parameters (ID, Source, Medium, Campaign, Term, Content) on the participant details page or in participants' export to CSV file.

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The current functionality allows for sending Reminder Emails to Participants at a scheduled time for both courses & events. This functionality has been enhanced to schedule and send more than one email to the participants at various intervals before as well as after the course/event completion. Each scheduled email can be also targeted to a subset of participants for the course or event, as per various filtering options available within the module.

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To get more details on eligibility criteria for any event, NAs can now add a customized question that can be used to ask more details about eligibility criteria. NAs can enable and edit the question under System Settings > Manage Event Types for the particular event(s). Answers entered will be reflected in the Print registration form.

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The Course Start Date is a new filter available in the Account Revenue Data and Account Expense Data reports, which the admins can use to get more accurate reports based on the start date of Courses.

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To avoid multiple refunds being initiated for a single participant record due to various reasons, the ‘Approve’ / ‘Decline’ button on the Refund page will be disabled once there is an existing refund request initiated. In case of multiple refund attempts, Harmony will display a note indicating the presence of an existing refund request.

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Setting to Enable / Disable - Pay Later was added in the previous release.

In this release Pay Later - Enabled or Disabled (‘Pay Later’ name might vary depending upon country specific settings) status has been added to the CSV file which can be downloaded using ‘Export to CSV’ button on the Course listing page.

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National Admins can now set whether Program Participant & Health Declarations are mandatory or optional for submitting CAF (Program Participant & Health) & EAF (Program Participant) logs.

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For online courses, a new setting has been introduced to either allow or restrict participants to register from other countries for individual courses.

National Admin can enable or disable this feature at the Course Type level. When the setting is enabled Teachers / Program Organizers will have the option to allow or restrict participants registering from other countries for the specific course.

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Harmony Users with roles (National Admin, Program Organizer, Center Admin, etc.) who have access to participant details page can now view email delivery logs on participant’s details page for free events.

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Now we can collect ‘Customer VAT / Tax number’ on the registration page, and it will reflect in the invoices (receipts). This will allow participants to avail tax benefits.

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The following region specific enhancements have been done:

      1. IAOLF Reports restricted to European Countries          IAOLF reports are now hidden from non-European countries.
          Further they have been placed on top of the Reports List for the European Countries to improve their visibility Invoice for Italy

          Invoice for Sale transaction is now enabled in Italy for Courses.

    • Invoices will be available to download.

    • Invoices will be downloaded only in the Italian language.

      

      2. Invoice enabled for UK, UAE and Switzerland    Invoice for Austria  

          Invoice (Receipt) feature has been enabled for UK, UAE & Switzerland. National Admins can update the setting whether
          to automatically send the Invoice along with the Registration Email and options have been provided to the Admins & Teachers
          to either send / resend the invoice or download the invoice and send it to the participant manually.

          Further while downloading the Invoice, Admins / teacher can choose from the following options:

    • Invoice for all participants of the courses or events
    • All transactions of a particular participant
    • Individual Transaction of a particular participant
      3. Online Payments enabled in below countries in the last quarter:

  Invoice for Sale and Refund transactions are now enabled in Austria

    • Invoices will be available to download

    • Invoices will be present as an attachment in the registration confirmation email to participants

    • Invoices will be sent/downloaded only in the German language.

  • Bahrain (Benefit)
  • Slovenia (Stripe)
  • Estonia (Stripe)
  • Malta (Stripe)