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Step-by-step guide

Panel
titleYou could change your username or login email by either

1 - Going your profile and making the change

2 - Requesting your country’s national administrator to  make the change for you in your contact record


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Making the change in the profile
Making the change in the profile

1- Making the change in the profile

Info

This change can be done by any role


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Steps

1 - On the top right corner of your screen, click on ‘My Profile’ and then on ‘update profile’


2 - On the ‘manage account page’, you can change your email id which will also change your username



Panel

Watch Video

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Changing the email id or username on the requester’s contact record
Changing the email id or username on the requester’s contact record

2- Changing the email id or username on the requester’s contact record  

Info

This change can be done by the national administrators only on behalf of the requester.


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Steps

1 - On the ‘find courses’ page of the ‘contacts’ module, search for the requester’s contact

2 - Edit the requester’s contact, and edit the field ‘email id’ and make the change

Changing the email id will also change the username of the requester.


Panel

Watch Video


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