...
Earlier the youth registration form consisted of many optional fields which made the form appear extremely daunting to fill. Now all these optional form fields are collapsed into sections, so the form is smaller, and customers can focus on providing the mandatory information rather than get overwhelmed with the optional fields.
The new Harmony beta version that was released for teachers earlier this year has now been released for National admins. To know about the cool features of the Beta Release click here.
Earlier, country admins had to extract information from Harmony and make some edits before they could send the IAOLF report to the IAOLF admin, who would then have to make further changes to suit her needs. Now, in Harmony, at the push of a button, the report is sent in the appropriate format directly to the IAOLF admin, making the reporting process seamless and faster for everyone.
By October 31st, online payments will be enabled for xxx and yyy with payment gateway so and so enabling ease of registration and payment for the participant as well as payment tracking and accounting for teachers and organizers.
...
Now, a reminder email is sent out to the teachers and organizers two days before the course starts, with a list of participants whose PPA and Health Declaration are pending. This provides teachers/organizers an opportunity to follow up with the participants before or during the course to provide their consent instead of having to chase them after the course is over.
Earlier it was only possible to generate discount codes for a specific amount, for instance: $100. Now, discount codes can be created that provide a % discount, for instance: 20% discount.
In addition to the current event filters, a new filter has been added that allows the teachers to search residential/non-residential events.
Unlike earlier we now display the reason for a failed payment making it easier for the teacher and the harmony admins to understand why the transaction failed.
Earlier, in case a teacher accidentally cancelled a course then they would need to request Art of Living Digital to undo the course cancellation.
Now, teachers and admins have to no longer make a request for this and can undo the course cancellation on their own.
We know you like your independence so we thought of giving it to you by enhancing your access for some things you earlier needed to depend on Art of Living Digital.
...
National admins can contact Art of Living Digital to enable this feature.
Logs of all the changes made to the transaction details of participants are available and can be viewed on the “Participant Registration Details” screen. This gives organizers and teachers visibility over when these changes were made and by who.
Every time a registration confirmation email is sent out to the participant, its status is captured in Harmony. If participants are not sure whether they received the confirmation email, the teacher/organizer can go to the “Participant Registration Details” screen and find out when and if the confirmation email was successfully delivered.
We have rolled out Harmony online registration for Brunei.
In case a participant’s payment fails, and he/she later visits the registration page to make another attempt to register, as soon as they enter their email ID on the registration form, Harmony offers them the option to simply retry their payment instead of filling the entire registration form all over again. This will enhance the ease of registration and will likely increase conversions.
Teachers can now can schedule and send course reminder emails to participants, so in case they have forgotten about the course, they are reminded to attend!
When a list of participants, courses or events exported from Harmony (in csv format) was opened in MS Excel, certain special characters would not show up properly making it a brain boggling exercise to understand. While this is a limitation with MS Excel, considering its popularity we have now provided an option to export directly in Excel format.